We go further for our customers
Ten years ago we pioneered the use of Ethernet as a WAN technology. Since then we've been delivering Colt-grade Ethernet to organisations in all sectors - right across Europe as well as in parts of the USA. Recently we've seen growing demands from our customers for a higher level of Ethernet service. Demands we've answered with Colt MSP.
Giving you the competitive edge:
- Feature-rich services: Colt-grade Ethernet services are available in a full range of topologies and give you added value with class of service (CoS) and multi-port options, maximising use of your Ethernet service without compromising performance.
- Unmatched coverage: We deliver consistent Colt-grade Ethernet services on a metro, national and international basis across 13 countries in Europe. We do this via our wholly owned 25,000km fibre network and our DSL and Ethernet in the First Mile (EFM) infrastructure.
- Stringent SLAs: We give you a comprehensive service level agreement for all Colt-grade Ethernet products (covering service delivery, fault handling and availability) and backed by service credits should the required level of service not be met. You have a choice of resiliency options including our Platinum Service offering 99.999% service availability.
- Off-network connectivity: Colt has Ethernet interconnects with more than 85 partners in order to complement our own network coverage in Europe and provide services to Asia and the USA. Each of these partners is validated to ensure that features, technical specifications and services are compatible with Colt's end-to-end service guarantees.
- Multiple access methods: Colt can connect your business using multiple access mechanisms including fibre, native Ethernet, SDH, DSL and EFM so you can benefit from a Colt-grade Ethernet service wherever you are.
- Experience: As a pioneer of Ethernet, Colt has more than 12 years experience and a proven track record of delivering leading edge customer solutions across Europe.
With enhanced Ethernet offerings:
- Portal: All Colt-grade Ethernet services are integrated into Colt Online to give you direct updates on order status, billing and fault trouble ticketing. InfoVista performance reports covering network availability, packet loss and round trip delay are also available via this portal.
- Value-added services: We offer a full range of professional services including Ethernet consultancy, network design, project management and service management as value-added services. These are delivered by local language staff in each country.
- CoS: We offer classes of service enabling you to prioritise traffic and improve delivery of real-time applications including voice over IP (VoIP) and video conferencing.
- Bandwidth granularities: We offer a range of bandwidth options from 2Mbps to 10Gbps. You can order circuits in 2Mbps increments - simply choose the level that suits your needs. That way you only pay for what you use.
We offer a flexible solution
We quickly respond to what the market demands. This means our technology is constantly evolving to keep you one step ahead in an ever-changing environment. Together with key vendors and system integrators, we ensure you always get the best solution.
We look to the future
We are committed to evolving our Ethernet services and are active members of the Metro Ethernet Forum (MEF). The Colt Ethernet portfolio received MEF certification in September 2006.
Contact us to find out why working with Colt is good for your business
The Colt Ethernet portfolio received a prestigious MEF certification in September 2006 - the highest certification in the field of Ethernet.
We've also won a host of industry awards including (fourth year running) the 2008 Metro Ethernet Forum (MEF) Service Provider of the Year for outstanding innovation.
In addition, we've also won the Frost & Sullivan Customer Leadership Award. And, in May 2009, we added Light Reading's prestigious Ethernet Expo Europe award for 'Service Provider of the Year - Best Product Portfolio'.